How to track
You receive a tracking number by email as soon as your parcel leaves us. Paste it in the field above. If you have an account, your tracking is also under My Account.
Track your order
Paste the tracking number from your shipping confirmation email.
Ordered as a guest? The tracking number is in the shipping confirmation email we sent you.
Your order number and its tracking live in your account. If you ordered as a guest, send us the number and we reply with the tracking within one business day.
Did not get the email?
Check the spam folder first. If it is not there, write to goaljerseysoficial@gmail.com with the name and email used in the order and we resend it.
Tracking has not moved
Carriers can take up to 48 hours to register the first scan, and international parcels sometimes sit several days in customs with no update. If nothing changes for 7 days, tell us and we open a claim with the carrier.
Still nothing after 30 days
We resend your order or refund it in full. You do not have to argue with the carrier — that part is ours. Delivery normally takes 6 to 16 business days after dispatch, depending on destination.